Account 'users' and account 'contacts'

What is the difference between a 'user' and a 'contact'?

Marc

Last Update a month ago


This topic covers processes requiring access to your Network Dynamics Client Area. 

If you’re not sure how to access the Client Area, please follow this guide before continuing - How do I login to my Network Dynamics Client Area? 


The main difference between Account Users and Account Contacts in your Network Dynamics account is that Contacts cannot log in to the account - they only receive emails related to your account, such as invoices or support notifications.
  • Account users have the ability to login and co-administer the account based on permissions granted by the main account owner - e.g. view and pay invoices, sign into hosting services, modify account details etc.

    For more information on adding extra users and user permissions, please see our dedicated guide: How to invite additional users to your Network Dynamics account

See Contact Email Preferences below;

These options can be changed from within your Network Dynamics Client Area.

1. Click on the profile name in the top-right corner

2. Select 'Contacts' from the drop-down menu

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