Account 'users' and account 'contacts'
What is the difference between a 'user' and a 'contact'?
Marc
Last Update 23 days ago
This topic covers processes requiring access to your Network Dynamics Client Area.
If you’re not sure how to access the Client Area, please follow this guide before continuing - How do I login to my Network Dynamics Client Area?
The main difference between Account Users and Account Contacts in your Network Dynamics account is that Contacts cannot log in to the account - they only receive emails related to your account, such as invoices or support notifications.
- Account users have the ability to login and co-administer the account based on permissions granted by the main account owner - e.g. view and pay invoices, sign into hosting services, modify account details etc.
For more information on adding extra users and user permissions, please see our dedicated guide: How to invite additional users to your Network Dynamics account
- Account contacts, on the other hand, cannot log in. They will only receive notification emails such as invoices. These emails are opt-in/opt-out and can be set on a per-contact basis.
For more information about adding/editing account contacts, please see our additional guide: How to update your account contact information and additional contact details
See Contact Email Preferences below;
These options can be changed from within your Network Dynamics Client Area.
1. Click on the profile name in the top-right corner
2. Select 'Contacts' from the drop-down menu
