Account 'users' and account 'contacts'
What is the difference between a 'user' and a 'contact'?
Marc
Last Update 2 months ago
This topic covers processes requiring access to your Network Dynamics Client Area.
If you’re not sure how to access the Client Area, please follow this guide before continuing - How do I login to my Network Dynamics Client Area?
The main difference between Account Users and Account Contacts in your Network Dynamics account is that Contacts cannot log in to the account - they only receive emails related to your account, such as invoices or support notifications.
- Account users have the ability to login and co-administer the account based on permissions granted by the main account owner - e.g. view and pay invoices, sign into hosting services, modify account details etc.
For more information on adding extra users and user permissions, please see our dedicated guide: How to invite additional users to your Network Dynamics account
- Account contacts, on the other hand, cannot log in. They will only receive notification emails such as invoices. These emails are opt-in/opt-out and can be set on a per-contact basis.
For more information about adding/editing account contacts, please see our additional guide: How to update your account contact information and additional contact details
See Contact Email Preferences below;
These options can be changed from within your Network Dynamics Client Area.
1. Click on the profile name in the top-right corner
2. Select 'Contacts' from the drop-down menu
