Network Dynamics Help Centre | How to enable MFA/2FA in the Client Area

How to enable MFA/2FA in the Client Area

Secure your Network Dynamics Client Area with MFA/2FA

Marc

Last Update 4 months ago

This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing - How do I Login to my Network Dynamics Client Area?

Multi-Factor or Two-Factor Authentication (MFA/2FA) adds an extra layer of security to your Network Dynamics and other online accounts.

By requiring a second form of verification, it helps keep your information safe even if your password is stolen. Setting up MFA/2FA is an easy and effective way to protect yourself online.

Follow this guide to enhance your security in just a few steps!

1. First, login to your Network Dynamics Client Area

2. Once logged into the Client Area, click the profile name in the top-right and select 'Security Settings' from the drop-down menu

3. Next, click the 'Two-Factor Authentication' tab. This will display the current status.

Press 'Click here to enable' to begin the 2FA / MFA setup

4. You can choose from token or email based 2FA methods.

Time based tokens use an authenticator app such as Google Authenticator or Duo to generate one-time codes

Email based 2FA sends one-time codes via email

5. Make your choice between Time Based Tokens or Email Two-Factor Authentication and then click 'Get Started'

If choosing Time Based Tokens

If choosing Time Based Tokens, you will see a QR code with a screen asking you to connect your app.

Download and open your preferred authenticator app on your smartphone. The steps will vary slightly between apps but the gernaerl steps are;

Open the authenticator app
Scan the WP Hosting QR code
Enter the code from the app and click 'submit'

When 2FA is activated, you will see a message confirming "Two-Factor Authentication is now enabled" and a Backup Code will be displayed.

IMPORTANT NOTE: Make a note of your backup code and treat it as you would any password. This backup code can be used to login if you lose access to your phone or the authenticator app, so keep it safe.

!!! IMPORTANT NOTE !!!
Remember to make a note of your backup code and treat it as you would any password. This backup code can be used to login if you lose access to your phone or the authenticator app, so keep it safe.

If choosing Email 2FA

If choosing Email Two-Factor Authentication, an email will be sent to the primary account email address within a few minutes.

This email will contain an authentication code, enter the code and click 'Activate'

PLEASE NOTE: The email 2FA codes are valid for 1 hour only.

This completes the email-based token 2FA setup

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