How to take a screenshot in macOS

Taking a screenshot on a Mac OS is quite straightforward, and there are several methods to do it. Here are some common ways:

1. Capture the Entire Screen:

• Press `Command (⌘) + Shift + 3` simultaneously.
• You'll hear a camera shutter sound, and the screenshot will be saved on your desktop.

2. Capture a Selected Portion of the Screen:

• Press `Command (⌘) + Shift + 4`.
• The cursor will change, allowing you to click and drag to select the area you want to capture.
• Release the mouse button, and the screenshot will be saved on your desktop.

3. Capture a Specific Window:

• Press `Command (⌘) + Shift + 4` followed by the `Spacebar`.
• The cursor will change to a camera icon.
• Click on the window you want to capture.
• The screenshot of the selected window will be saved on your desktop.

4. Capture the Touch Bar (on MacBook Pro models with Touch Bar):

• Press `Command (⌘) + Shift + 6` to capture the contents of the Touch Bar.

5. Use Grab (for more options):

• Open the 'Applications' folder.
• Go to 'Utilities' and open 'Grab.'
• In Grab, go to 'Capture' in the menu and choose the type of screenshot you want (selection, window, or screen).

6. Use Preview (for timed screenshots):

• Open 'Preview.'
• Go to 'File' > 'Take Screen Shot' and choose the type of screenshot you want.
• You can also set a timer for a delayed screenshot.

Remember that the default location for saving screenshots is usually the desktop, but you can change this in the Screenshot app or by using keyboard shortcuts with the `Control` key added.

1. Log in to Client Area

2. Create a New Ticket:

• Go to the support or ticket section.
• Create a new ticket or select the existing ticket where you want to upload the screenshot.

3. Compose or Reply to the Ticket:

• While composing or replying to the ticket, look for an "Attach" or "Upload" button.

4. Attach the Screenshot:

• Click on the "Attach" or "Upload" button.
• Navigate to the location where you saved the screenshot.
• Select the screenshot file and upload it to the ticket.

5. Submit the Ticket:

• Provide any additional information needed in the ticket.
• Click on the "Submit" or "Send" button to submit the ticket.