How to take a screenshot in Windows

Method 1: Capture the Entire Screen

1. Press `PrtScn` (Print Screen):

• This captures the entire screen.
• The screenshot is copied to the clipboard.

2. Open an Image Editor or Document:

• Open a program like Microsoft Paint, Word, or any image editor where you want to use the screenshot.

3. Paste the Screenshot:

• Press `Ctrl + V` to paste the screenshot.
• Save the image to your computer.

  
  

Method 2: Capture a Specific Area

1. Press `Win + Shift + S`:

• This opens the Snipping Tool menu.

2. Select the Area:

• Click and drag to select the area you want to capture.
• The screenshot is copied to the clipboard.

3. Open an Image Editor or Document:

• Open an application where you want to use the screenshot.

4. Paste the Screenshot:

• Press `Ctrl + V` to paste the screenshot.
• Save the image to your computer.

1. Log in to Client Area

2. Create a New Ticket:

• Go to the support or ticket section.
• Create a new ticket or select the existing ticket where you want to upload the screenshot.

3. Compose or Reply to the Ticket:

• While composing or replying to the ticket, look for an "Attach" or "Upload" button.

4. Attach the Screenshot:

• Click on the "Attach" or "Upload" button.
• Navigate to the location where you saved the screenshot.
• Select the screenshot file and upload it to the ticket.

5. Submit the Ticket:

• Provide any additional information needed in the ticket.
• Click on the "Submit" or "Send" button to submit the ticket.